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Return & Refund

RETURN & REFUND

» Only faulty items due to manufacturing defects can be returned within 14 days of receive for delivery.

» All items must be in new condition and with all the original packing, accessories, booklets, etc.

» Any missing or damaged items will be rejected for return and/or refund.

» We will not cover any postage for returned products except where there is a manufacturing defect. If there is a manufacturing defect, we will responsible for the cost of repairing the unit, refunding the unit value and the shipping that send the package back to customer. 

 

TAX/VAT/IMPORT DUTY

» The transaction DOES NOT include any TAX / VAT / Import Duty / Penalty / Brokerage Fees / Handling Fees.

» Custom tax / import duties will be the sole responsibility of the buyer.

» Any such charges are normally collected from the buyer by the freight company or when picked up by the buyer. Please do not consider these charges as being additional shipping charges.

» Please check your country's import regulations before making a purchase.

» We will do all that we can to help you legally minimize your VAT/Import Duty.

» If the package is returned due to the buyer's refusal to pay any import taxes required or unsuccessful delivery (For example, insufficient address information, no such receiver), we will charge you the return shipping cost plus a 5% handling fee

 

WARRANTY

» Warranty shall apply for 1 year from payment date.

» Only Cameras, Camcorders, Lens and DSLR will be covered by the warranty.

» We shall only be liable for the cost of repairing the unit or refunding the unit value if it is manufacturer defects only.

» We do not bear the return postage and any cost of repair if the defect is caused by misuse.

» The warranty becomes invalid when the product is sold to third parties. It is only given to the original buyer.

» The warranty becomes invalid if the serial number of your item does not match with our record or if your serial number has been scratched, peeled off, or disappeared.

» The warranty does not cover any improper use of waterproof camera products. We will not be responsible for any damage caused by the leakage of waterproof housing / case / bag.

» In the event of a dispute, we reserves the right to the final outcome.

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